Get To Know Us

Whether you are in need of general service or repair on your vehicle, we take a proactive, collaborative approach in the service we provide. Our goal is for you and your family to be safe on the road, not stuck on the side of it. 

We'll get to know your car inside and out and advise you on what services you need right away, and what can wait. If unexpected problems are discovered, we will bring all of your options to the table, keeping in mind your short and long-term plans for your car. We'll never advise you to keep a car you shouldn't.

A New Chapter

Eric is now beginning his dream of ownership. Eric has been with Auto Advisors for nine years and served as Shop Foreman under Brian’s ownership. When it was time to consider passing the torch, Brian knew that Eric was the right person for the job. He shares Brian’s philosophy that Auto Advisors is much like the primary care provider for their customers’ vehicles. With regular wellness visits for your vehicle, they keep you informed of its overall health and advise you on its needs based on your long-term plans. When it is time for repairs and maintenance, they will always let you know what you need now and what can wait. Their ultimate goal is to keep you and your family safe on the road.

Eric and Kelsey are thrilled to take the wheel at Auto Advisors and continue its mission. They are deeply committed to providing the same level of professional customer service and quality repairs, all with the highest level of honesty and integrity.

Group of four adults and two children standing next to an auto repair shop sign, with autumn trees in the background, and yellow and white flowers at the base of the sign.

Meet the Team

  • Young man with a beard wearing a beige and black trucker hat and a navy blue t-shirt, smiling while working in a garage or workshop with tools and equipment around.

    Eric LeClair

    You'll have the pleasure of working with Eric, who began his career in the automotive field in 2010. He had previously worked for Nissan and Subaru, and he has excellent skills working with all foreign and domestic makes and models. During his training, Eric won the Ford AAA Auto Skills Award for Vermont and brought home 11th place (out of 50!) at the National competition in Detroit. Eric and his wife love raising their daughters in New Hampshire. As an avid outdoorsman, he is often in the woods and fishing our area lakes every season.

  • A smiling man with a beard wearing a black and blue work uniform with the name tag 'Jim' and an 'Auto Advisors' patch, inside a garage or auto repair shop with tires and automotive equipment in the background.

    Jim Matheson

    You'll enjoy meeting and working with Jim, who has over 25 years in the industry. He brings his expertise as a Toyota and ASE Master Certified technician, and he has also worked on all vehicle makes and models. Including his classic Firebird. His experience and easy-going personality are a great fit for the shop. Jim is also an outdoor enthusiast (we are sensing a theme here!), and he and his wife are empty-nesters, enjoying all rural NH has to offer.

  • A man with a beard and a smile, wearing a trucker cap and a dark t-shirt, resting his chin on his hand, sitting behind a laptop in a modern, well-lit room with a framed map on the wall.

    Ross Damon

    ​When you call the shop chances are you'll speak with Ross, our full-time Service Advisor extraordinaire. You'll know right away that he is a top-notch customer service professional. When he's not here at work, he's known to be taking on river rapids and participating in all things adventurous. Ross brings great energy and enthusiasm to our team!

  • Tyler Kotrady

    Tyler Kotrady

    As a full time Service Advisor, Tyler is ready to help manage all of your service needs. He is no stranger to the industry, bringing ten years of experience both as an Army Veteran and with time served in the dealer world. Tyler and his wife love raising their three children in the country, along with a small army of chickens, ducks and goats. In his off time you'll find him doing all things outdoors with his kids, fishing, golfing, and stopping pucks on the ice as a goalie in winter hockey leagues. We are lucky to have him as part of our family!

  • Young man with glasses and a cap smiling, wearing a navy sweatshirt with 'Auto Advisors' logo, standing indoors against a wall painted beige, red, and blue.

    Mason Handy

    Mason brings with him several years of direct Toyota training, along with a positive can-do attitude that is appreciated by colleagues and customers alike.  In addition to being a car enthusiast, Mason also has a passion for motorcycles and enjoys working on his Harley in his free time. He's also an avid gamer and has great stories to share. We are thrilled to have Mason as a part of the Auto Advisors team.

Our History

A magazine page featuring two photos. The first photo shows a man and a woman smiling with a display of four framed photos of children and a bouquet of flowers in the background. The second photo depicts the same woman and man standing together in front of a wall art and sausage products on a table.
Photo of a man and woman standing in front of a garage with a black car and the sign 'Auto Advisors Service & Repair'; they are accompanied by two dogs, one white and one black.
A magazine cover titled 'Lake Sunapee Neighbors' from May 2018 featuring a smiling woman with dark brown hair, pearl earrings, a red patterned scarf, and a black top, and a smiling man with short dark hair, wearing a plaid shirt, standing indoors with a colorful bouquet of flowers in the foreground, a calendar with a red car, and framed pictures on the wall.
A man and a woman smiling for a photo. The man is wearing a gray work shirt with name tags that say 'Brian' and 'Auto Advisors Service & Repair'. The woman is wearing a dark top and a purple scarf.
A vintage navy blue Chevrolet Corvette with a red interior in a garage or workshop, with garage doors in the background.
A cute small black and gray dog with fluffy fur sitting behind a donation table at a community event, with various signs and a framed map on the wall in the background.

From Woods to Open Doors

Auto Advisors was founded in 2001 by Brian Kane. At that time, after more than a decade of management positions, Brian decided it was time to bring his business concept and ideals to his community. He purchased land on Georges Mills Road and built Auto Advisors from the ground up, opening the doors in 2002. His wife, Dianne Chadwick, officially joined him at the shop in 2011, and together they found great joy not only in providing repair and maintenance services, but even more so in the relationships and friendships they developed with their customers.

Philosophy

​As a family man and veteran of the US Army, Brian maintained the importance of honesty and integrity; traits he brought to the shop every day. His philosophy was that Auto Advisors was much like a doctor for their customers’ vehicles; hence the tagline, “We’re the Primary Care Provider for all your automotive needs, keeping you and your family safe on the road.” He believed in keeping the big picture in mind when it came to the health of his customers’ cars, never forcing repairs that weren’t immediate needs. Brian was notorious for talking customers out of doing repairs when the cost was no longer economically advantageous.

The Pantry Project

When considering a holiday giving campaign in 2011, Brian and Dianne decided to collect non- perishables for the Kearsarge Lake Sunapee Food Pantry. In a conversation with The First Baptist Church in New London, they were saddened to learn that it was difficult to keep the shelves full. Brian knew first-hand how this experience affects families, having grown up with 6 siblings during financially difficult years. Knowing the need was great all year long, Brian and Dianne decided to make the giving campaign a permanent fixture at Auto Advisors, and The Pantry Project was born.

A Fork in the Road

As a blended family, Brian and Dianne raised their four children in the Kearsarge district- Bailey, Ellie, Madison and Will. The youngest graduated from high school in 2018, and by 2024, they began thinking about what was next. They knew they would reach a fork in the road at some point in the near future. Along came the conversation with Eric LeClair. Eric had been with Auto Advisors for nine years and served as Shop Foreman under Brian’s ownership. When it was time to consider passing the torch, Brian knew that Eric was the right person for the job. He shares Brian’s philosophy, values, and commitment to doing what’s right for customers, first and foremost.

With that, Eric and his wife, Kelsey Redpath, became the new owners on October 1, 2025. Brian and Dianne are delighted to see the next generation take the wheel, and knowing that it will remain a family run shop is the icing on the cake.